Classes Policy
Cancellation Policy
If we cancel a class:
You are entitled to a full refund.
If you can’t attend:
- You’re welcome to send someone in your place — just let us know so we can update our attendance list.
- Refunds can be requested up to 5 business days before the class start date.
- Transfers can also be requested up to 5 business days before the class start date.
- No changes can be made after this time.
Missed Class Policy
For single-session classes:
- Refunds can be requested up to 5 business days before the class starts.
- Transfers can be requested up to 5 business days before the class starts.
- No changes can be made after this time.
For multi-session courses (2 or more sessions):
- Refunds or transfers can be requested up to 5 business days before the first session.
- Once the course has started, no refunds or transfers will be available.
- Missed sessions within a course cannot be refunded, rescheduled, or transferred individually.
Catch up Options:
Sock class students must attend both sessions. No catch up available as there is too much content. Please see above information about rescheduling.
If you miss the first class in Learn to Crochet, Learn to Knit or Amigurumi:
Please come into the store to pick up your kit beforehand. You can then choose to catch up in one of two ways:
-
1:1 Session – Book a 30-minute one-on-one session with your teacher (subject to teacher's availability) directly before Week 2, at a discounted rate of $35.
To make the most of this session, please pick up your kit in advance and review the introductory videos via the link or QR code in your class booklet.
- Self-Paced – Alternatively, you can review the instructional videos on your own. Your teacher will help you consolidate your learning in the next class.
If you miss later classes (Week 2–4):
Please refer to the relevant instructional videos for that week’s techniques. Your teacher will assist you in catching up during the next session.
Personal Belongings
Please note that Morris & Sons cannot accept responsibility for personal belongings while you are on our premises. While our classes are friendly and generally problem-free, we recommend keeping your belongings secure and within sight at all times.