The Pony brand is known the world over for their excellent quality, durability and value. Their needles are made by a family run business in India who we personally met a few years ago and found them to be very responsive to my request for stainless steel needles. I am thrilled to be able to offer a wide selection of their needles on our website.
- Orders Under $150 are subject to a flat delivery fee of $9.95 with an estimated delivery time: 1 to 6 working days.
All international orders will be quoted for delivery charges on an individual basis before your order is shipped. Estimated delivery time: 3 to 10 working days. Changes to shipping prices. Sometimes there will be discrepancies on the quoted shipping costs. This may happen if the item or items are documents and can be sent within Australia using the standard delivery service
Bulky items (such as tapestry floor frames and framed pieces) will still be quoted on an individual basis via email. Please contact us
if you have any questions. If the price varies from the quoted price on the website, we will be in touch by email. If you would like a firm quote, please advise in the order notes.
Returns can only be processed when accompanied by the store docket/receipt. In the case of defective items, we will be happy to replace it or refund the purchase price. We do not refund if you simply change your mind, purchase the wrong item, or purchase too many items (please see the Office of Fair Trading website)